{"id":35121,"date":"2024-09-17T13:06:18","date_gmt":"2024-09-17T12:06:18","guid":{"rendered":"https:\/\/staging.discovery-adr.com\/?page_id=35121"},"modified":"2024-09-17T13:06:18","modified_gmt":"2024-09-17T12:06:18","slug":"policies-procedures","status":"publish","type":"page","link":"https:\/\/discovery-adr.com\/us\/policies-procedures\/","title":{"rendered":"Policies &#038; Procedures"},"content":{"rendered":"<style>.breakdance .bde-section-35121-100{background-image:url(https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/05\/discovery-critical-sales.webp)}.breakdance .bde-section-35121-100>.section-background-overlay{background-color:var(--bde-body-text-color);transition:background-color var(--bde-transition-duration) ease-in-out}.breakdance .bde-section-35121-100>.section-background-overlay{opacity:0.5}<\/style><section class=\"bde-section-35121-100 bde-section\">\n              \n  \n  \n\t\n\n  <div class=\"section-background-overlay\"><\/div>\n\n\n<div class=\"section-container\"><h1 class=\"bde-heading-35121-101 bde-heading\">\nPolicies &#038; Procedures\n<\/h1><\/div>\n<\/section><section class=\"bde-section-35121-102 bde-section\">\n  \n  \n\t\n\n\n\n<div class=\"section-container\"><h3 class=\"bde-heading-35121-136 bde-heading\">\nTable of Contents\n<\/h3><div class=\"bde-text-35121-137 bde-text\">\nTo view each policy, please open the appropriate tab and download the PDF files.\n<\/div><div class=\"bde-accordion-35121-103 bde-accordion bde-accordion--pills\"><div class=\"bde-accordion__content-wrapper-35121-104 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-104\" aria-controls=\"accordion-panel-104\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Conflicts of Interest<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-104\" aria-labelledby=\"accordion-button-104\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-106 bde-text\">\nIn the event that there is a conflict of interest at Discovery, this policy outlines the procedures we will follow.\n<\/div><div class=\"bde-button-35121-114 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/09\/PP4-Conflicts-of-Interest-Policy.pdf\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Download<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-35121-115 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-115\" aria-controls=\"accordion-panel-115\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Complaints & Appeals<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-115\" aria-labelledby=\"accordion-button-115\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-116 bde-text\">\nIn the event that Discovery\u2019s services fall below our usual high standards, please use this policy as guidance.\n<\/div><div class=\"bde-button-35121-117 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/09\/Complaints-and-Appeals-Policy.pdf\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Download<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-35121-118 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-118\" aria-controls=\"accordion-panel-118\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Health & Safety<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-118\" aria-labelledby=\"accordion-button-118\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-119 bde-text\">\nThe health and safety of our staff, clients, candidates and delegates is paramount. This policy outlines our procedures.\n<\/div><div class=\"bde-button-35121-120 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/09\/PP7-Health-and-Safety-Policy.pdf\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Download<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-35121-121 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-121\" aria-controls=\"accordion-panel-121\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Prevent<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-121\" aria-labelledby=\"accordion-button-121\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-122 bde-text\">\nWe are fully committed to embedding prevent within our business and programs. This policy outlines how.\n<\/div><div class=\"bde-button-35121-123 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/09\/PP6-Prevent-in-Apprenticeships-Policy.pdf\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Download<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-35121-124 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-124\" aria-controls=\"accordion-panel-124\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Quality Assurance Policy<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-124\" aria-labelledby=\"accordion-button-124\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-125 bde-text\">\nRead our quality assurances relating to the programs, standards & qualifications delivered by or on behalf of Discovery.\n<\/div><div class=\"bde-button-35121-126 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/09\/PP1-Quality-Assurance-Policy.pdf\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Download<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-35121-127 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-127\" aria-controls=\"accordion-panel-127\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Safeguarding<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-127\" aria-labelledby=\"accordion-button-127\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-128 bde-text\">\nThis policy outlines our safeguarding practices around delegates on our programs and apprenticeships.\n<\/div><div class=\"bde-button-35121-129 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/09\/PP8-Safeguarding-Policy.pdf\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Download<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-35121-130 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-130\" aria-controls=\"accordion-panel-130\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Equality & Diversity<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-130\" aria-labelledby=\"accordion-button-130\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-131 bde-text\">\nThis policy describes how we fulfill our responsibilities for equality, diversity and instill fundamental British values in  apprenticeships.\n<\/div><div class=\"bde-button-35121-132 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/wp-content\/uploads\/2024\/09\/PP10-V3.0-Apprenticeship-Equality-and-Diversity.pdf\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Download<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div><div class=\"bde-accordion__content-wrapper-35121-133 bde-accordion__content-wrapper\">\n<h3 class=\"bde-accordion__title-tag\">\n  <button type=\"button\" class=\"bde-accordion__button\" id=\"accordion-button-133\" aria-controls=\"accordion-panel-133\" aria-expanded=\"false\">\n     <span class=\"bde-accordion__title\" >Privacy Policy<\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--default\"><\/span>\n     <span class=\"bde-accordion__icon bde-accordion__icon--active\"><\/span>\n  <\/button>\n<\/h3>\n\n<div role=\"region\" class=\"bde-accordion__panel\" id=\"accordion-panel-133\" aria-labelledby=\"accordion-button-133\">\n    <div class=\"bde-accordion__panel-content\">\n        <div class=\"bde-text-35121-134 bde-text\">\nOur Privacy Policy outlines how we gather, use, disclose and manage all of our candidates\u2019, delegates\u2019 and clients\u2019 details.\n<\/div><div class=\"bde-button-35121-135 bde-button\">\n        \n    \n    \n    \n    \n            \n                    \n            \n            \n\n    \n    \n    \n    \n    \n    <a class=\"breakdance-link button-atom button-atom--primary bde-button__button\" href=\"https:\/\/discovery-adr.com\/us\/privacy-policy\/\" target=\"_blank\" data-type=\"url\"  >\n\n    \n        <span class=\"button-atom__text\">Read<\/span>\n\n        \n        \n                <\/a>\n\n    \n\n\n<\/div>\n    <\/div>\n<\/div>\n\n\n\n<\/div>\n\n<\/div><\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Policies &#038; Procedures Table of Contents To view each policy, please open the appropriate tab and download the PDF files. Conflicts of Interest In the event that there is a conflict of interest at Discovery, this policy outlines the procedures we will follow. Download Complaints &#038; Appeals In the event that Discovery\u2019s services fall below [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":1137,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_breakdance_hide_in_design_set":false,"_breakdance_tags":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-35121","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/pages\/35121","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/comments?post=35121"}],"version-history":[{"count":5,"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/pages\/35121\/revisions"}],"predecessor-version":[{"id":35134,"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/pages\/35121\/revisions\/35134"}],"wp:attachment":[{"href":"https:\/\/discovery-adr.com\/us\/wp-json\/wp\/v2\/media?parent=35121"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}